Block 01 · Bilingual Voice Receptionist · canonical demo

Suite Air HVAC

A bilingual voice receptionist that picks up every call, in Spanish or English, and books the appointment. Talk to Lucia right now in your browser — no phone call needed.

In-browser demo · OpenAI Realtime Click below, allow your microphone, and have a 90-second conversation with Lucia.

Or call the real phone line: (954) 858-5311

What Lucia can do

Triage in English / Spanish. Books to Cal.com mid-conversation. Detects emergencies and escalates. Doesn't need a language menu.

What it costs

$1,500 setup · $400/mo + per-minute pass-through at cost-plus 30%. About 1/8 the cost of a part-time bilingual receptionist in Miami.

How it ships

One day. Provision Twilio number in your area code, customize system prompt, wire Cal.com, deploy worker. Sales gets the demo URL same morning.

What a real call sounds like

  1. Ring. Suite Air HVAC answers within 1 ring: "Suite Air HVAC, ¿cómo le puedo ayudar?" (or English if you start in English).
  2. Triage. Three questions, in order: urgency · service type · ZIP/address. Silent on language switches — if you start in Spanish she stays in Spanish.
  3. Book. Function call to Cal.com mid-conversation. The booking lands while you're on the line. SMS confirmation 30 seconds later.
  4. Escalate. Emergency words ("leak / broken / lawsuit") trigger an immediate transfer with a 1-sentence summary handoff.

Deploy for your business

Sales hands prospects this URL: https://voice.cafecito-ai.com/<your-slug>/. A working receptionist with YOUR business name, YOUR hours, YOUR services. Ships in one day.

Read the playbook GitHub mirror See the Suite Air build